At MSMElaunchpad, we strive to provide a satisfactory experience for all our users. This Refund Policy outlines our guidelines regarding refunds for our services. By accessing or using our website, you agree to the terms and conditions of this Refund Policy.

1. Subscription and Service Fees:

Subscription fees and service fees are non-refundable unless otherwise stated in specific cases.

2. Eligibility for Refunds:

Refunds may be considered in the following circumstances:

   – Duplicate payment: If you have accidentally made duplicate payments for the same service, you may request a refund for the duplicate amount.

   – Unavailability of services: In the event that we are unable to provide the services you have paid for, you may be eligible for a refund.

3. Refund Request Process:

To request a refund, you must contact our customer support team within a reasonable timeframe from the date of the issue or payment. You may be required to provide relevant details and documentation to support your refund request.

4. Refund Decisions:

– Our team will review your refund request and make a decision based on the circumstances and our policies.

– We reserve the right to refuse a refund if we determine that the request does not meet the eligibility criteria mentioned in Section 2.

– If your refund request is approved, the refund will be processed using the original payment method. Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution.

5. No Refund for Third-Party Fees:

Please note that we are not responsible for any fees charged by third-party payment processors, banks, or financial institutions. Any such fees are beyond our control and will not be refunded.

6. Changes to the Refund Policy:

We reserve the right to modify or update this Refund Policy at any time. We will notify you of any material changes by posting the updated Refund Policy on our website. Your continued use of our website after such modifications signifies your acceptance of the revised policy.

7. Contact Us:

If you have any questions or concerns about this Refund Policy, please contact our customer support team. We will be happy to assist you and provide clarification regarding our refund process.

Note: This Refund Policy does not affect your statutory rights or any legal obligations we may have towards you under applicable laws.